Fair Oaks Lincoln

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J.D. Power 2024 Dealer of Excellence - Platinum 4 Years
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Award-Winning Lincoln Dealer in Naperville, IL

Lincoln Motor Company Recognition · 2023 — 2025

Award-Winning Lincoln Dealer in Naperville, IL

Fair Oaks Lincoln is one of only two Lincoln dealerships in the United States to earn the Lincoln Triple Crown Award in back-to-back years (2024 and 2025) — Lincoln Motor Company's highest dealership recognition. Combined with three consecutive Lincoln President's Awards and five consecutive J.D. Power Dealer of Excellence Awards, our recognition reflects a Naperville luxury car-buying experience defined by the people who experience it.

Triple Crown 2024 + 2025 3× President's Award 5× J.D. Power Dealer of Excellence 4.8 Google · 1,245+ Reviews
The Pinnacle Honor

The Lincoln Triple Crown

Lincoln Motor Company awards the Triple Crown only to dealerships that simultaneously earn three distinct annual recognitions in the same year. Fewer than a handful of Lincoln dealers nationwide reach this bar in any given year, and only two — including Fair Oaks Lincoln — have done it in back-to-back years.

Three honors. One year. Earned twice in a row.

1

Lincoln President's Award

Lincoln Motor Company's highest customer satisfaction recognition — measured through independent customer research across both sales and service experiences.

2

Lincoln Leaders Award

Recognizes dealerships demonstrating top-tier sales volume — a marker of buyer trust and the strength of our Lincoln client community.

3

Premier Club Protect

Awarded to dealerships that achieve excellence in Lincoln Protect service and protection plan placement — recognizing how we support clients across the full ownership cycle.

2 of 2
Lincoln Dealers Nationwide with Back-to-Back Triple Crown Awards
Three Consecutive Years

Lincoln President's Award

The Lincoln President's Award is granted to dealers who exceed customer expectations across every department. Fewer than 8% of Lincoln dealers nationally earn the President's Award in any given year. We've earned it three years running.

2025

Lincoln President's Award

Awarded for sustained excellence in customer satisfaction across sales and service throughout 2025.

Issued by Lincoln Motor Company
2024

Lincoln President's Award

Recognizing the dealership's commitment to delivering elevated client experiences across every touchpoint.

Issued by Lincoln Motor Company
2023

Lincoln President's Award

The first in our three-year streak — recognizing exceptional client service throughout 2023.

Issued by Lincoln Motor Company
Five Consecutive Years

J.D. Power Dealer of Excellence

The J.D. Power Dealer of Excellence Program recognizes leading retailers based on independent automotive customer research and in-dealership best-practices verification. We've earned this recognition every year from 2021 through 2025.

Five Years. Five Awards. One Standard.

For details on the J.D. Power Dealer of Excellence Program criteria, visit jdpower.com/US-DOE.

2021
2022
2023
2024
2025
In Their Words

What Lincoln Clients Tell Us

Awards measure consistency. Reviews tell you what consistency feels like.

Walking into the dealership was a wonderful experience — the space is beautiful with great amenities and gives off a truly luxurious feel. The staff went above and beyond to make us feel valued. — Capital One Auto Navigator
From the moment you walk into Fair Oaks Lincoln, the experience sets itself apart. The showroom has a warm, elegant atmosphere with comfortable seating areas that make the whole process feel relaxed rather than high-pressure. — Capital One Auto Navigator
The water wall is calming, the snack bar is stocked, and the seats where we waited are like little living rooms. Everything felt calmer than other dealerships we have been in when making big decisions. — Capital One Auto Navigator
Frequently Asked

About Our Recognition

What is the Lincoln Triple Crown Award and how rare is it?
The Lincoln Triple Crown Award is Lincoln Motor Company's highest dealership recognition. It is awarded only to Lincoln dealers who simultaneously earn three distinct Lincoln honors in the same year: the Lincoln President's Award (customer satisfaction), the Lincoln Leaders Award (top sales volume), and Premier Club Protect (service and protection plan excellence). Fair Oaks Lincoln has earned the Triple Crown in both 2024 and 2025, making us one of only two Lincoln dealers in the United States to achieve this distinction in back-to-back years.
How many years has Fair Oaks Lincoln won the Lincoln President's Award?
Fair Oaks Lincoln has earned the Lincoln President's Award in three consecutive years: 2023, 2024, and 2025. The President's Award is Lincoln Motor Company's highest customer satisfaction honor, recognizing dealerships that consistently exceed customer expectations across both sales and service. Fewer than 8% of Lincoln and Ford dealers nationally earn this recognition in any given year.
What does the J.D. Power Dealer of Excellence Award mean?
The J.D. Power Dealer of Excellence Program recognizes leading retailers based on independent automotive customer research and in-dealership best-practices verification. Fair Oaks Lincoln has earned this recognition for five consecutive years (2021, 2022, 2023, 2024, and 2025). At Lincoln, this honor is sometimes referred to as the J.D. Power Diamond Dealer of Excellence designation. For details on the program, visit jdpower.com/US-DOE.
Where is Fair Oaks Lincoln located and what are your hours?
Fair Oaks Lincoln is located at 1564 West Ogden Avenue in Naperville, Illinois 60540. Sales hours are Monday through Friday 9:00 AM to 8:00 PM and Saturday 9:00 AM to 6:00 PM. Service hours are Monday through Friday 7:00 AM to 6:00 PM and Saturday 7:00 AM to 4:00 PM. We are closed Sundays. Reach our team by phone at (630) 793-4322.
What does Fair Oaks Lincoln's award history mean for me as a customer?
Lincoln dealership awards measure customer experience, sales process integrity, and service quality through independent research and verified customer feedback. Earning the Triple Crown two years in a row, the President's Award three years in a row, and Dealer of Excellence five years in a row reflects a dealership culture built around the buyer's experience — not just at the moment of purchase but across every service visit and ownership touchpoint that follows. For Lincoln owners and prospective buyers, that consistency is what differentiates us.
Does Fair Oaks Lincoln offer Lincoln Pickup & Delivery for service?
Yes. Fair Oaks Lincoln offers complimentary Lincoln Pickup & Delivery to clients across our service area. A Lincoln-trained driver collects your vehicle from your home or office, leaves you with a Lincoln loaner to use during the service window, and returns your vehicle when the work is complete. Schedule through the Lincoln app or by contacting our service department directly at (630) 793-4322.

Experience the Award-Winning Difference

Visit our Naperville dealership to see what back-to-back Triple Crown service feels like, or schedule complimentary Lincoln Pickup & Delivery for your next service appointment.

View New Lincoln Inventory Call (630) 793-4322

Visit Us

1564 West Ogden Avenue
Naperville, IL 60540

Contact

(630) 793-4322

Sales Hours

Mon–Fri 9:00 AM – 8:00 PM
Sat 9:00 AM – 6:00 PM
Sun closed

Service Hours

Mon–Fri 7:00 AM – 6:00 PM
Sat 7:00 AM – 4:00 PM
Sun closed

Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license charges. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week. MSRP may not represent the actual price at which vehicles are sold in this trade area.

Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and documentation fee of $367.70 ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.