Award-Winning Lincoln Dealer in Naperville, IL
Lincoln Motor Company Recognition · 2021–2026
Award-Winning Lincoln Dealer in Naperville, IL
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The Pinnacle Honor
The Lincoln Triple Crown
Lincoln awards the Triple Crown only to dealerships that earn three separate annual recognitions in the same year. Fewer than a handful of Lincoln dealers nationwide clear that bar in any given year. Two have done it twice running.
Lincoln President's Award
Lincoln's highest customer satisfaction recognition, measured through independent customer research across both sales and service.
Lincoln Leaders Award
Recognizes dealerships demonstrating top-tier sales volume — a marker of buyer trust and the strength of our Lincoln client community.
Premier Club Protect
Awarded for excellence in Lincoln Protect service and protection plan placement — how we support clients across the full ownership cycle.
Lincoln Motor Company
Triple Crown Award
2024 · 2025
Lincoln Motor Company
President's Award
2023 · 2024 · 2025
J.D. Power
Dealer of Excellence
2021 – 2026
The Record
Six years, year by year
An award measures a single year. A streak measures whether it holds.
- J.D. Power Dealer of Excellence
- Lincoln Triple Crown
- Lincoln President's Award
- J.D. Power Dealer of Excellence
- Lincoln Triple Crown
- Lincoln President's Award
- J.D. Power Dealer of Excellence
- Lincoln President's Award
- J.D. Power Dealer of Excellence
- J.D. Power Dealer of Excellence
- J.D. Power Dealer of Excellence
The J.D. Power Dealer of Excellence Program recognizes retailers based on independent automotive customer research and in-dealership best-practices verification. Program criteria at jdpower.com/US-DOE. At Lincoln this recognition is sometimes referred to as the J.D. Power Diamond Dealer of Excellence designation.
In Their Words
What Lincoln clients tell us
Awards measure consistency. Reviews tell you what consistency feels like.
Walking into the dealership was a wonderful experience — the space is beautiful with great amenities and gives off a truly luxurious feel. The staff went above and beyond to make us feel valued.Capital One Auto Navigator
From the moment you walk into Fair Oaks Lincoln, the experience sets itself apart. The showroom has a warm, elegant atmosphere with comfortable seating areas that make the whole process feel relaxed rather than high-pressure.Capital One Auto Navigator
The water wall is calming, the snack bar is stocked, and the seats where we waited are like little living rooms. Everything felt calmer than other dealerships we have been in when making big decisions.Capital One Auto Navigator
Frequently Asked
About our recognition
What is the Lincoln Triple Crown Award and how rare is it?
The Lincoln Triple Crown Award is Lincoln Motor Company's highest dealership recognition. It goes only to Lincoln dealers who earn three distinct Lincoln honors in the same year: the Lincoln President's Award for customer satisfaction, the Lincoln Leaders Award for top sales volume, and Premier Club Protect for service and protection plan excellence. Fair Oaks Lincoln earned the Triple Crown in both 2024 and 2025, making us one of only two Lincoln dealers in the United States to achieve it in back-to-back years.
How many years has Fair Oaks Lincoln won the Lincoln President's Award?
Three consecutive years — 2023, 2024, and 2025. The President's Award is Lincoln Motor Company's highest customer satisfaction honor, recognizing dealerships that consistently exceed customer expectations across both sales and service. Fewer than 8% of Lincoln dealers nationally earn it in any given year.
What does the J.D. Power Dealer of Excellence Award mean?
The J.D. Power Dealer of Excellence Program recognizes leading retailers based on independent automotive customer research and in-dealership best-practices verification. Fair Oaks Lincoln has earned it for six consecutive years: 2021, 2022, 2023, 2024, 2025, and 2026. At Lincoln, this honor is sometimes referred to as the J.D. Power Diamond Dealer of Excellence designation.
What does Fair Oaks Lincoln's award history mean for me as a customer?
These awards measure customer experience, sales process integrity, and service quality through independent research and verified customer feedback. Earning the Triple Crown two years running, the President's Award three years running, and Dealer of Excellence six years running reflects a dealership built around the buyer's experience — not just at the moment of purchase, but across every service visit that follows.
Does Fair Oaks Lincoln offer Lincoln Pickup & Delivery for service?
Yes. A Lincoln-trained driver collects your vehicle from your home or office, leaves you with a Lincoln loaner for the service window, and returns your vehicle when the work is complete. Schedule through the Lincoln app or by contacting our service department at (630) 793-4322.
Where is Fair Oaks Lincoln located and what are your hours?
1564 West Ogden Avenue, Naperville, Illinois 60540. Sales hours are Monday through Friday 9:00 AM to 8:00 PM and Saturday 9:00 AM to 6:00 PM. Service hours are Monday through Friday 7:00 AM to 6:00 PM and Saturday 7:00 AM to 4:00 PM. Closed Sundays. Reach us at (630) 793-4322.
Experience the award-winning difference
Visit our Naperville dealership to see what back-to-back Triple Crown service feels like, or schedule complimentary Lincoln Pickup & Delivery for your next service appointment.
Visit Us
1564 West Ogden Avenue
Naperville, IL 60540
Contact
Sales Hours
Mon–Fri 9:00 AM – 8:00 PM
Sat 9:00 AM – 6:00 PM
Sun closed
Service Hours
Mon–Fri 7:00 AM – 6:00 PM
Sat 7:00 AM – 4:00 PM
Sun closed